Tonic3

Tonic3

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    Lennox iComfort Portal

    Lennox iComfort Portal
    • TEAM
    • 1 Project Manager
    • 1 Research Lead
    • 1 UX Lead
    • 1 UI/UX Designer
    • 1 Architect
    • 1 UX Researcher
    • Delivery
    • Discovery and User Interviews
    • Code Base Review
    • Design Studio
    • Rapid Prototyping
    • Usability Prototype Testing/iteration
    • QA, Documentation, and IT handoff
    • Duration
    • 4 months
    • Capabilities
    • User Experience
    • Background
    • If you are a service operations manager for a dealership maintaining HVAC systems across your homeowner customer base, Lennox has a wealth of data and features available through its equipment to help you. Tonic3 partnered with Lennox to upgrade its dealer portal to empower managers with improved insight, whether to prioritize service tasks or for new sales and service opportunities, and even enable remote equipment control to reduce the cost of sending technicians out for house calls.
    Lennox iCommfort

    Dealer Dashboard desktop and mobile version

    Lennox iCommfort

    Customer detail desktop version

    Lennox iCommfort

    Customer manager view desktop version

    Lennox iCommfort

    Dealer Dashboard tv format version