Fox International, a leading international television content provider, has an understandably complex accounting system to deal with invoicing and payments across many countries, currencies, and remote teams. While it was powerful, their accounting system was sometimes hard to use and frequently caused input errors. Tonic3 tackled one key pain point: how users applied payments to invoices. Because Fox needed to move quickly and stakeholders were scattered throughout Central and Latin Americas, the problem called for a remote requirements gathering and design solution.
