One of the most beneficial things about working with Tonic3 over the last few months has been the ability to sit behind the glass and watch a user interact with our platform. We were able to take what we learned, go back to the design team, and address the relevant issues. And ultimately create a much better experience for our users.SVP of Product Management, Envestment
Fully Integrated User Experience Services
The “bones of UX” are process, rigor, curiosity, and humility. We are experts at a process. You are the expert in your business.
By working together we can learn to ask the right questions, discover the best path forward, validate/iterate with data, and execute it with excellence.
If you can’t explain it simply, you don’t understand it well enough.Albert Einstein
Complement Your Team
Fortunately much of the business world now realizes the need for good UX. Unfortunately, much of the UX world is better at buzzwords than deliverables.
We have no fear of "showing our work"; in fact our philosophy is to help you evaluate your own team’s skillsets and work to complement them. We’re in the business of delivering excellence with you. While we can deliver a project from inception to completion ourselves, a better way to use us is to work with your team’s existing strengths and let us complement your skills.
We’ve found the very best results happen when we work side by side. In other words, we prefer clients who are "partners" over those who are "customers".
UX Case Studies
UX Services For Your Brand
You don’t have to have a solution in mind to open a conversation - just a problem. We’re good at the solution part but we’ll have a ton of questions about your problem. So contact us and let us hear your thoughts.
Initial UX Assessment
How long will it take? How much will it cost? We have to answer that question just like you probably do in your business… “it depends”. But we’ve developed an initial assessment that addresses these questions in a way that delivers real value in 4-6 weeks and doesn’t ask for a long-term commitment. We get it - time, money, and quality are all critical. Let’s see if we’re a good fit first before making a bigger decision.
For UX a typical initial assessment includes:
1st meeting introduction: Meeting to understand the problem & overall strategy
Strategy and Research: 1-2 competitive analysis and consuming current research
Interviews with Stakeholder: 1-2 customer interviews or internal stakeholder interviews
Analysis and compiling information: Slide deck with results to use with us or without us
Proposal adjusted to your needs: detailed proposal of next steps
How can we help?