3 min read
Unifying the Roadmap: How Tonic3 Drives Sales Velocity for Fox International Latin America
Tonic3
:
Jan 30, 2026 8:38:27 PM
In their own words
Tonic3 delivered a seamlessly integrated site that serves as a hub for all [sales] offices... improving the team’s use of time and ensuring valuable resources are now used in the right places.
Fox LATAM Sales Leadership
Fragmented sales tools and manual spreadsheets across multiple LATAM countries.
A unified "One-Stop-Shop" portal integrated into an existing CRM via React.
Real-time access to quotes, contracts, and invoicing with automated billing.
1
Ecosystem combining several sales tools
0 Friction
Accelerates
cash flow
Nearshore
High-volume feature output,
same-timezone collaboration
100%
user input via rapid prototyping
design workshops
The Challenge:
The Cost of Fragmented Data
Fox Latin America faced a classic "delivery drama" scenario: a high-performing sales team spread across multiple borders, paralyzed by tool sprawl. Despite following the same sales cycle, teams relied on disparate spreadsheets and local tools. This fragmentation created massive execution risk, delayed invoicing, and obscured the "Source of Truth" for executive leadership.
The Approach:
Integrated Digital Transformation: Designing for future growth
Assemble a blended team to build a resilient, user-centric admin platform engineered to centralize global data, streamline workflows, and provide real-time visibility. Through user research identify what will make it possible for teams operate on data-driven decisions and sustain high performance as the organization evolves.
Human-Centered UX: Mapping the Path to Adoption
We didn't just build a portal; we engineered for "stickiness."
- User Research: We conducted deep-dive interviews with stakeholders across LATAM to identify friction points.
- The Design Studio: We gathered key stakeholders for an intensive Design Thinking workshop (Card Sorting, Brainwriting).
- The Result: A high-fidelity clickable prototype validated by end-users before a single line of code was written, ensuring immediate adoption at scale.
IT Delivery: Engineering Scalability and Speed
Fox’s ecosystem now runs on a React-based architecture that delivers a high-performance, responsive front-end experience and a modernized billing and collections system that automates invoice emails and supports secure online card payments. Operating in 1–2 week Scrum sprints, Tonic3 worked alongside Fox to maintain high feature throughput, predictability, and transparency in its digital delivery..
The Impact: Strategic Performance & Sales Productivity
By unifying documentation and invoicing into a single hub, Fox eliminated the "data silos" that slow down enterprise growth. Delivering this end-to-end solution improved Time-to-Value and Financial Integrity. Sales teams shifted focus from manual data entry to closing deals. Leadership operates with Real-time visibility where quotes and contracts protect cash flow.
Human-Centered UX: Mapping the Path to Adoption
We didn't just build a portal; we engineered for "stickiness."
- User Research: We conducted deep-dive interviews with stakeholders across LATAM to identify friction points.
- The Design Studio: We gathered key stakeholders for an intensive Design Thinking workshop (Card Sorting, Brainwriting).
- The Result: A high-fidelity clickable prototype validated by end-users before a single line of code was written, ensuring immediate adoption at scale.
IT Delivery: Engineering Scalability and Speed
Fox’s ecosystem now runs on a React-based architecture that delivers a high-performance, responsive front-end experience and a modernized billing and collections system that automates invoice emails and supports secure online card payments. Operating in 1–2 week Scrum sprints, Tonic3 worked alongside Fox to maintain high feature throughput, predictability, and transparency in its digital delivery..
The Impact: Strategic Performance & Sales Productivity
By unifying documentation and invoicing into a single hub, Fox eliminated the "data silos" that slow down enterprise growth. Delivering this end-to-end solution improved Time-to-Value and Financial Integrity. Sales teams shifted focus from manual data entry to closing deals. Leadership operates with Real-time visibility where quotes and contracts protect cash flow.
Outcomes +
Why It Matters
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How did Tonic3’s blended skillset reduce execution risk?
Tonic3 teams are trained to use Design Thinking to validate the solution with actual sales reps before development. This user research ensured the final product wasn't just "functional" but was "sticky," guaranteeing user adoption and preventing costly mid-project pivots.
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How did the platform directly improve Fox's Sales & Operational Efficiency?
By consolidating multiple tools into a "one-stop-shop," Tonic3 reduced the time spent navigating disparate systems. The automation of invoicing and billing further eliminated manual back-office tasks, allowing the team to move at the Speed of Certainty.
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How does the operational control center prepare the sales team at Fox for future Workflow Automation?
By centralizing all sales and financial data into a clean, React-based architecture, the system is now "AI-ready." Fox can now layer on intelligent forecasting or automated collections agents without having to clean up fragmented legacy data first.