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Workflow Clarity to Reduce Training Time and Error for Avery Dennison

Picture of Ale Sanchez Ale Sanchez : Jan 28, 2026 7:39:09 PM

Nearshore Operational Clarity & Efficiency Design & UX Modernization

Workflow Clarity to Reduce Training Time and Error for Avery Dennison

Tonic3 delivered an operational control center that fundamentally improved how we manage our global data and users. Their engineers focused on usability, turning a complex admin tool into a key driver of efficiency.

Avery Dennison Leadership

Need to replace legacy systems with a single, reliable platform for managing licenses, users, and global data, complicated by high complexity.

Designed and developed the Data Collaboration Layer (DCL) Administration Console from the ground up.

Successful deployment of a modern, scalable admin platform that reduced training time and minimized human error.

Reduced

Learning Curve & Error Rate

100%

Replacement of Legacy Systems

Modern

Full-Stack Technology (Scalability)

Global

Insert content Centralized Control & Data Governance

The Challenge:

Consolidating and Modernizing Global Control

Avery Dennison team operations were spread across regions and tools, which created inconsistencies and made complex workflows slow and error-prone. Leadership needed a modern, strategic platform to replace legacy systems and, more importantly, help people work better by bringing clarity to processes, standardizing execution, and reducing errors across global teams.

The Approach:

Integrated Digital Transformation: Designing for future growth

Assemble a blended team to build a resilient, user-centric admin platform engineered to centralize global data, streamline workflows, and provide real-time visibility. Through user research identify what will make it possible for teams operate on data-driven decisions and sustain high performance as the organization evolves.

UX Design & Optimization: Designing Workflow Clarity

We applied intensive UX design principles to transform complex administrative tasks—such as auditing and license provisioning—into intuitive, visual workflows. We focused on simplifying the user journey to directly reduce the learning curve and minimize human error, ensuring high confidence and rapid adoption. The design provided the foundational structure for future workflow automation.

IT Delivery: Building the High-Performance Control System

Avery Dennison chose Tonic3 to apply a full-stack approach, developing a robust back-end architecture and modern front-end technology. The code was built for high performance and future scalability, ensuring the platform could handle global user load. Engineered for scale to seamlessly integrate with new data sources as Avery Dennison matures.

Future-Proof Execution: Engineering for Scale

The platform's modular, data-first approach means Avery Dennison teams are positioned to easily integrate AI-driven features going forward, like usage pattern detection, predictive license optimization, or automated data reconciliation into their workflow automation pipeline, securing the console's value as a strategic asset for many years to come.

The Impact: Strategic Performance & Human Advantage

The DCL Admin Console immediately solved the fragmentation problem and achieved the primary goal: it created a human performance advantage through superior usability. The intuitive design led to rapid adoption and minimized errors, validating Tonic3 as a strategic partner that delivers high-performance software solutions with a clear UX focus on business success.